NDIS Progress Note Generator
Turn rough shift notes into clear, objective NDIS progress note drafts in seconds. Built for Australian support workers.
Free · no card needed · stays in Australia · you check the final note before submitting.
Free writes the note. Pro protects the record — save it, run a Full Audit Check, link participant goals, export a PDF and build audit packs. Start Pro free for 7 days →
From a rough note to a clear one
Rough note
took mary shops she picked groceries with prompting paid at checkout home safe no issues
Clearer note
Supported Mary with a community access outing to the local supermarket in line with her support plan. Mary selected grocery items independently with occasional verbal prompts to stay on task and check her list. She managed the checkout process herself, including payment, with support worker present for standby supervision. Mary appeared relaxed throughout the outing and returned home without incident. No risks, behaviours of concern, or incidents were observed during the shift.
A clear progress note shows exactly what support you provided and how the participant responded — making it useful for reviews, handovers, and audits.
- Names the participant and describes the specific activity
- Shows support level used (verbal prompts, standby) — not just 'helped'
- Confirms no incident without vague reassurances
What to include
- The activity and location (e.g. supermarket, local shops)
- What support level you provided (verbal prompts, physical assist, standby)
- How the participant responded or engaged
- Any goals or support plan outcomes the outing addressed
- Whether any incident, risk, or behaviour of concern occurred
What not to write
- Vague phrases like 'went well' or 'no issues' without detail
- Assumptions about how the person felt (e.g. 'she enjoyed it')
- Leaving out your role — it should be clear what you actually did
- Jargon or acronyms that another worker might not understand
When this may need escalation
Most community access shifts are routine, but some situations require you to follow your provider's escalation process.
- Any injury, near-miss, or unexpected incident during the outing
- Participant distress, refusal, or behaviour that required additional response
- Contact NDIS Commission for reportable incidents — follow your provider's process
SupportNotes helps you write clearer, more objective drafts. It is not the NDIS, not legal advice, and not a substitute for incident reporting. You remain responsible for accuracy and for lodging any reportable incident with the NDIS Quality & Safeguards Commission.
Free
- Generate unlimited notes
- Every note style (shift, progress, SOAP, ISBAR, incident)
- Objective-language quick check
- Private Australian AI
Pro — $19/mo
- Save notes in a 7-year audit vault
- Full Audit Check
- Link participant goals
- Export PDF & build audit packs
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FAQ
- What should a good NDIS progress note include?
- A solid NDIS progress note names the participant, describes the specific activity and location, notes the level of support provided, and records how the participant responded. It should also confirm whether any incident or risk occurred. You remain responsible for accuracy — the note should reflect what actually happened during the shift.
- How long does an NDIS progress note need to be?
- There is no required word count, but the note needs enough detail to clearly show the support delivered and how the participant engaged. A few well-written sentences covering the activity, your support role, and the participant's response is usually sufficient for a standard community access shift.
- Can I use this tool to write my NDIS progress notes?
- Yes — type your rough notes into the tool and it will produce a clearer, more objective version you can review and save. You remain responsible for checking that the finished note is accurate and matches what actually happened. The tool helps with language and structure, not with substituting your professional judgement.